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FREQUENTLY ASKED QUESTIONS

Select a topic to review answers to our most commonly asked questions related to membership, events, certification, publications, continuing education, general window advice and more. Didn't find your answer here? Visit the Contact Us page and send your question via email. A response will be provided within two business days from the date the request is received.

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Questions

1. Do I have to be a member to attend an AAMA Meeting?  + Answer
2. Can non-members display at the Table Top Exhibit?  + Answer
3. Must I register prior to the start of the conference or meeting?  + Answer
4. How do I obtain hotel reservations?   + Answer
5. Can non-members register online?  + Answer
6. I am a member trying to register online but I do not have my username and password. Where can I find this information?  + Answer
7. What is the AAMA event cancellation policy?  + Answer
8. What options are included in the registration fee?  + Answer
9. Can I receive a refund on optional events?  + Answer

Answers

1. Do I have to be a member to attend an AAMA Meeting?

Non-members are welcome to attend an AAMA meeting at the non-member rate. However, after attending two meetings, they will be expected to join the association before attending future meetings.

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2. Can non-members display at the Table Top Exhibit?

You must be a Category-1 AAMA member to display at the Table Top Exhibit.

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3. Must I register prior to the start of the conference or meeting?

Although it helps in planning to have everyone register in advance, on-site registrations are welcome.

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4. How do I obtain hotel reservations?

Attendees are required to make their own hotel reservations. This should be done prior to the hotel cutoff date since reservations made after this date may not be confirmed at the group rate. If you must cancel your room reservation, it is suggested that you contact the meetings department at the (847) 303-5664, since we often have people on a waiting list who were not able to get a confirmed reservation at the meeting hotel.

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5. Can non-members register online?

No. Non-members must submit a paper registration form to sign-up for AAMA events.

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6. I am a member trying to register online but I do not have my username and password. Where can I find this information?

Call the AAMA office at (847) 303-5664 or email Kaydeen Laird (Meetings Coordinator) to request your login information.

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7. What is the AAMA event cancellation policy?

Refunds will be issued (less a $50 service charge per registration) if submitted prior to the deadline listed on the event registration form and Web site.

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8. What options are included in the registration fee?

The national/regional meeting registration fee includes all breakfasts, lunches, receptions, banquet (annual conference only) and meeting materials. At the national conferences, the spouse registration fee also includes a complimentary spouse program.

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9. Can I receive a refund on optional events?

No. Optional events are non-refundable.

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